Hi Judy,
Thank you for answering all my email questions. I received the 4 step folding model last Saturday. Sunday, Mitzi and I practiced off and on all day with lots of treats. She was scared at first since she has never used steps. If your steps would have wobbled I doubt if I would have been able to get her to use them. They are built very sturdy and she took to them quickly. It took three nights to get Mitzi in the habit of using the steps instead of waking me up to lift her in bed. I can't believe I waited 4 years to solve that problem.
Please thank all involved with the steps. Good Job!
I am sending pictures of my happy baby.
Mitzi's photo, on her new steps, is now a model. Check out folding Pet Steps.
BETTY GABEL
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Received Pet steps. They are great. It arrived on my dogs birthday. He thinks it is the greatest present ever. What Freedom!! My other maltese is still cautious and wants nothing to do with it. But I'm sure she'll come around in a few days. Thanks for making our home comfortable for all of us.
Hilda
Hilda Mann on December 6, 2004
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We received our pet step yesterday. Our Yorkie Magoo loves it! He didn't need any coaxing at all. He goes up and down it just fine. This will really save on his little joints. Thank you very much.
Donna
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Hi Judy! We all wanted to thank you for the gorgeous steps you made for our little Muffin! She loves them and it's a blessing to see that she isn't struggling anymore getting up to the bed! Thank you, thank you, thank you!!!! Excellent product, and outstanding service by you, much appreciated!!
Donna, Jerry, Tony and Andy
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Judy,
Thank you for the Pet Steps. They are just lovely. We are very happy with them.
P. Pickette on February 6, 2004
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Dear Judy,
Lucy the Min Pin loves her new pet steps.
Thanks for a great job!
Steven and Leslie Plaskin
Lucy's picture is on "Happy Customer" page
Steven and Leslie on February 8, 2004
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Dear Judy, Received the steps yesterday for Tinkerbell. They are just beautiful. Being the pouty lil chihuahua she is, she wondered where all her pillows were and then ran up and down as often as she could, so she loves them. Maybe later, we'll get some for the den. Thanks for such a beautiful product.
Lynne on March 24, 2004
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I received the steps yesterday. I am VERY impressed. The steps are so good looking and they blend right in with my bedroom furniture. My 14 year old cat is very happy to be able to crawl into bed without assistance!!! Thank you very much and I will certainly recommend your product to friends!!!
Colleen Hart; Bangor, Maine on February 28, 2004
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Hi Judy, we received the pet stairs yesterday & it is beautiful. My guys new immediately how to use it & now they are able to access the couch on their own. I still have a lazy one who once in a while starts asking me to pick her up if I am laying on the couch. The material matches perfectly. It takes the different colors of the white veins of the marble floor. I am trying to catch them going up and down. Not an easy job to do with fast moving Chihuahuas. Thanks so much for your help and enthusiasm. You are very helpful. Maria.
Maria Klein on March 4, 2004
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The pet stairs came yesterday (March 9th) and they are better looking in person than on your web site. They look like a beautiful piece of furniture and one that I am proud to display in my home. My little 3-legged cat took to them right away and was up and down them to the bed all night. Thanks so much for such a great product!
LaRene Kuller on March 14, 2004
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HI Judy The 2 packages arrived safely, they are beautiful. One of the 4 already has the hang of it! I will look forward to receiving the 6 step soon. Thanks very much! Lynne
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Hi Judy, Thank you so much for my Petsteps! They match perfectly and Lil' Mama has taken to them immediately. She is pro, up and down, up and down. We love them!!! Best, Crystal
Crystal on April 1, 2004
Bill on April 16, 2004
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Thank you for the beautiful product. Koby's steps arrived today and we are trying to get him acquainted with them. They are exactly what we were looking for! Dennis Villano
Dennis on April 9, 2004
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Thank you Judy! I received the steps last week and Missy already loves them. She just runs up them and onto the bed however she still jumps down. She is so cute! Thanks for such a great product! Sandra Green
Sandra on April 12, 2004
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Hello Judy:
The stairs arrived in great shape and are beautiful. The fun now begins with
training Rollie to use his new stairs. He is very aware of something "new"
being in the house.
You did a wonderful job on the stairs and the workmanship and detail is
outstanding.
Thanks again for a first class job.
Bill, Pat, and Rollie
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No Problem. It took about 5 days to 1 week to get zachary to use the steps without trepidation. I put his treats ( he gets them at 8pm every night) on the steps to coax him to use them. He would go up the first two without taking his hind legs off of the floor to eat the treats. Then he would jump up on the bed and eat the treats off of the top two steps without taking his hind legs off of the bed. I also placed my night shirt on the steps during the day to get my scent on them. Well needless to say, he now goes up and down the steps like he has been using them for an eternity. No more grimacing meows from the pain in his hind legs (arthritis) when jumping off the bed. He never has to jump up and down again. My husband, Marcus and I thank you ever so much. I think that Zachary is extremely grateful to you and your husband also. I will send a picture soon. I have also given (today) the internet information and fabric swatches to a coworker for her to peruse. I think she is very interested in your product. Thanks again. Debi and Marcus and most of all, Zachary!
Deborah on April 21, 2004
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Hi Judy: I received my pet stairs yesterday! They look so good and are perfect! I really like the black! Thank you very much! I think there great! Sincerely, Lindsey
Lindsey on April 24, 2004
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Dear Judy, I thought I would enclose a picture of Felicity with my thank you. The stairs are absolutely perfect. It took one day for her to get use to them and now she uses any excuse to be on them. Sometimes when I’m in the bedroom, she’ll climb to top step and just sit there. It is so precious. How wonderful it is to have a good night’s rest without interruption. Thank you again. Kindest personal regards, Deb Cerbone
Deborah Cerbone on May 16, 2004
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We were grateful to find these steps because I looked all over the place out here, I could find nothing that would work for "charlie" and I had lost any hope of finding anything so nice looking. We are really impressed with the quality. Take care. Liz Add her husband: For years we have been trying to train our little guy to climb up on the bed from odds and ends -- mismatched pieces and stacks of furniture -- and Liz finally went searching for you when I started carrying our ottoman upstairs to make a second step. Thanks again. Doug
Charlie's Family on June 25, 2004
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Yahoo! The new smaller version 3 step just arrived. Judy, I can't tell you how gorgeous it is. This is my third purchase from you. Each time I'm so impressed with the quality of the workmanship and the beautiful fabric. Your pet steps look like beautiful furniture, so it's not embarrasing to keep them out when company's coming. Thank you so much for this product. I'll refer all my pet loving friends.
Madelaine
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Morning!!!!
Just wanted to let you know, the steps are a BIG HIT!!!!!!!!!! Everybody can climb them, Annie slept in the bed last night and was just oh so proud of herself that she could get up there again! They are a little tall for Buddy, but he still has his own private ones. I LOVE the material, it blends really well and I don't think it will show dirt, either. Thank you ever so much for working with me on this and I will tell everybody how great these are!! One other question….. when we get these too dirty to clean anymore or heaven forbid, tear the material……. can I ship them back to be recovered??
Furry Hugs,
Paulette & Company
Paulette on October 26, 2004
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just wanted to say I got my petsteps and they are so nice! They look so good in my room. My puppy was a little scared at first, but he is starting to use them now. I will have to take a picture when I catch him on them. I am so glad I shopped around before purchasing. Everything I read in happy customers was so accurate. I will be recommending this site to my friends. Thanks Judy, you do an awsome job. Hopefully I can get a picture for you soon
Donna on November 9, 2004
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Judy -- We love it! Thanks! Alexandra
Alexandra on November 19, 2004
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I got'em!!! They're B-E-A-U-T-I-F-U-L!!!!!!!! I love them.
Wendy on November 19, 2004
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Got the steps. Little Bear loves them. Thanks. Bobbie Bobbie on November 24, 2004
We got our "Annie" steps about a week ago and they are just perfect to allow our Golden Retriever to get up onto our high bed. Now she has the freedom to get on and off the bed by herself during the night if she gets too hot or needs a drink of water. The steps are wonderfully constructed and ivory chenille scroll design fabric is beautiful. What a wonderful invention. Sherry on December 5, 2004
Just a quick note to say thank you for making such an excellent and beautifully made product. I was not sure what to expect,but what arrived was better than I imagined. Not only does it provide easy access for my (spoiled) little dog,but it also complements my home and looks like a luxury piece of furniture. Thank you for putting time and effort into your product and making a few lives happier and better!!!!.......A very satisfied customer...Mike Odell-Rehoboth Beach-DE Mike Odell on January 10, 2005
Hi Judy, We just received the steps...our yorkie Lexi loves them! Now she can get up on the bed! Thank you so much they are beautiful and very well made! Michele Michele on March 14, 2005
Judy,
My dogs and I were so excited when the Pet Steps came. I love my dogs so
naturally their safety is the most important. The Pet Steps allow me peace
of mind knowing they can climb up and down without harming their legs. The
steps look great too. I've attached some photos
Thank you
Amber
Boss and Bonny
6 Step
See photo in Happy Customers
Amber on March 26, 2005
Dear Judy,
We just received our 3-tier Pet Steps for our 11 1/2 year-old, 22lb cat named Mousey. We have a double-padded mattress and poor Mouse had been having trouble getting from the floor to the bed and would often have to claw his way up our comforter (he would always arrive with a sigh). When jumping down, it would be with a thud and a sad gruff that told us he needed help. He wasn't even leaving the bed much to come meet us at the door when we got home anymore. Well, we are so happy to say that the Pet Steps were the perfect solution!
In just one night, Mouse was climbing up and down as though they were always there. And, hence his name, he doesn't get used to ANYTHING in a hurry, if ever. The treat-trick worked like a charm, and we praise him like proud parents every time he uses them. Thank you so much - we feel so much better knowing that we are saving his hips and any other discomfort that comes with old age and being overweight. But, as you can see from the attached photo, he is HUGE, pratically barrels-over the middle step. He's just a big kid. We love him so much, though. Thanks again for a wonderful, well-made and thoughtful product.
Mousey's photo is on Happy Customers' page
-The Martin, FL Click on "Happy Customers" to see Mousey!
Michelle & Ty on April 8, 2005
HI JUDY,
THE STEPS ARE PERFECT! THE CRAFTSMANSHIP IS BEAUTIFUL, CLEO IS USING THEM ALL THE TIME WITH NO PROBLEMS. THEY REALLY ARE FANTASTIC,!
See Cleo's photo on "Happy Customers" page
4 Step 24 inches high with 12 x 12 inch top step
Christine on June 30, 2005
Awarded by: Next Day Pets
Dogs, Pet Supplies, Dog Toys, Dog
Pet Products, Dog Beds, Dog Care
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Hello Judy,
I just wanted to write to tell you how truly impressed I am with my steps. My dog, a Japanese Chin (kinda like Pekinese) named Elijah has already learned how to use them (just a slice of cheese in small pieces was all it took). They are just beautiful and the absolutely PERFECT size for what I needed. Also, I was quite impressed that you emailed me to let me know exactly the day they would be delivered. That was very helpful! I will certainly be reccomending your company to other friends of mine.
Thanks so much and have a terrific weekend.
Sincerely,
Kelly
A great picture of Elijah on "Happy Customer" page
Kelly
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Judy-thank u, they are wonderful!
Pam
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Judy, I wish other businesses had the same high standards for customer satisfaction that you have for your company, Petssteps.com. I have placed two custom orders with you and it is rare to find a company that goes out of their way to make sure everything meets or exceeds their customer’s expectations. Judy, you and your company, go the extra “yard” to make sure that things are done correctly. I wish you and your company continued success. I would, without any hesitation, recommend your company for any project. It was a pleasure doing business with you and I look forward to the next time I can place an order with you.
Sincerely,
Dan Feder
Minneapolis, MN
Sam is shown on "Happy Customers" page. He's the black poodle. Sam has 2 PetsSteps: one for the bedroom and one behind the sofa, to look out the window!
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love these steps. They are just what I was looking for, and the fabric matches my décor perfectly.
Thank you,
Cheryl
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Hi Judy,
Just wanted to let you know the pet steps arrived,
they are wonderful, you guys do an amazing job, thanks
so much.
Kristi
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Judy,
I received "Phoebe's" steps Thursday and they are gorgeous!!!!!! I don't know who was more excited, Phoebe or ME! It's the perfect height and goes beautifully in my bedroom. Phoebe loves them and had no problem using them right away. Thanks for everything. I'll send you some pictures later on. Oh, an extra thanks for the doggie treats.....Phoebe liked them.
Sherry
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